Responsible Gaming
Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. The odds are designed so that the house always has an edge in the long run. Please only gamble with money you can afford to lose, and never chase losses.
Age Verification
You must be 18 years or older to gamble in the United Kingdom. It is illegal for anyone under 18 to gamble online or in person. We strongly encourage all users to verify their age and identity with the operator. Underage gambling is a serious offence and can lead to long-term harm.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you care about, it may indicate a gambling problem:
- Chasing losses – trying to win back money you have lost
- Hiding gambling activity from family or friends
- Spending more time or money on gambling than intended
- Neglecting work, study, or relationships because of gambling
- Borrowing money or selling possessions to gamble
- Feeling anxious, guilty, or irritable when not gambling
- Lying about how much you gamble or how much you have lost
- Being unable to stop or cut down, despite wanting to
Self-Help Tools
Most UK-licensed gambling operators are required to provide responsible gambling tools. These include:
- Deposit limits – cap how much you can deposit over a day, week, or month
- Loss limits – set a maximum amount you are willing to lose
- Reality checks – receive on-screen reminders of how long you have been playing
- Time-outs – take a short break from gambling (e.g., 24 hours to 6 weeks)
- Self-exclusion – block yourself from gambling with a specific operator for a set period
For a broader self-exclusion across all UK online gambling sites, you can use GamStop – see support organisations below.
Support Organisations
If you need help or advice about gambling, please contact one of the following national organisations. These services are free, confidential, and available to you and your loved ones.
United Kingdom
- GamCare – www.gamcare.org.uk
Free helpline: 0808 8020 133 (available 24/7) - GamStop – www.gamstop.co.uk
Free UK-wide self-exclusion scheme for online gambling
Australia
- Gambling Help Online – www.gamblinghelponline.org.au
Free 24/7 support and counselling
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Resources and prevention programs
United States
- National Council on Problem Gambling – www.ncpgambling.org
Helpline: 1-800-GAMBLER
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Information and help for gambling addiction
Other Countries
If you are outside the above regions, please search for your national responsible gambling or problem gambling support service. Many countries have a dedicated helpline and website.
If You Have a Problem, Seek Help
You are not alone. Gambling problems can affect anyone, and asking for help is a sign of strength, not weakness. Contact one of the organisations above, speak to a trusted friend or family member, or visit your GP. Help is available, and recovery is possible.